Returns Policy

Returns & Refund Policy for Digital Products

Thank you for choosing to purchase the Novelty Dots App We are committed to providing quality digital products and stand by our obligations under the Australian Consumer Law (ACL). 14-Day Free Trial

We offer a 14-day free trial on eligible digital products. During this period:

You may use the full version of the product without charge.

No payment will be processed unless you choose to continue beyond the trial.

You may cancel at any time during the trial to avoid being charged.

Refunds After Purchase

Once payment has been processed, you are entitled to a refund or replacement if the product does not meet the consumer guarantees set out under the ACL.

This includes if the product:

Is not of acceptable quality (e.g., does not work, has defects, or is not durable)

Does not match its description

or preview during the trials not fit for the purpose you made known to us

We do not offer refunds for:

Change of mind

Accidental purchases after the trial unless required by law

How to Request a Refund

To request a refund or report a problem, please contact us within a reasonable time at:
[email protected]

Include:

Your order number

Description of the issue

Device/platform used (if applicable)

We will assess your claim in accordance with the ACL and provide a resolution promptly.Automatic RenewalsIf your product includes a subscription, we will notify you before your trial ends. You can cancel any time before the end of the trial to avoid charges.

Returns Purchase from recommended 3rd Party

We are not liable for any purchases made at a 3rd parties website or location, which came from a Novelty Dots recommendation. Refer to and review the 3rd parties policies regarding returns. As well as the product to see if appropriate for you and your situation .

Australian Consumer Law

This policy operates in addition to your rights under the Australian Consumer Law, which cannot be excluded, restricted, or modified. For more information, visit www.accc.gov.au.